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‎04-08-2020 10:22 PM

HP Recommended
Product: HP PAVILLION NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

My touchscreen has not been working for sometime. Not sure if it had anything to do with updates. Just stopped working.

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2020 01:48 PM

HP Recommended

@BLUES3,

 

I reviewed your post and I understand that the touchscreen is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03488148

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎04-13-2020 01:48 PM

HP Recommended

@BLUES3,

 

I reviewed your post and I understand that the touchscreen is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03488148

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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