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‎11-17-2020 01:06 PM

HP Recommended
Product: Hp 24-g014
Operating System: Microsoft Windows 10 (64-bit)

My HP 24-G014 is a touchscreen all in one desktop. It has the touchscreen control board of ILITEK but in CONTROL PANEL: 

“no pen or touch input is available for this display”

 

I downloaded the ILITEK driver. The screen showed:

”this touch panel IC firmware update is for ILITEK only.

please ignore this firmware update and exit this program”

What can I do to make touchscreen function work again?

 

thanks

1 REPLY 1

‎11-27-2020 04:28 AM

HP Recommended

Hey Goodday11,

I dont know if this solves your problem, but I had an issue with my spectre x360 notebook. The touchscreen wasnt working and there was the same message with “no pen or touch input is available for this display”. I figured out, that the HID compliant touchscreen driver was missing (look in device manager -->input devices).

I tried many things and ended up in loading Driver Easy and update all my drivers. After two restarts it works perfectly right now. It seems to be a driver problem.

I hope this can help you 🙂

 

Fearen

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