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Honor Student
Posts: 3
Member Since: ‎09-05-2011
Message 1 of 2 (130 Views)

Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet more HP contradictions (lies?)

[ Edited ]

I was trying to speed up a Touchsmart 600   Info below:

Model #: 600-1000t

Product #: AW023AV-ABA

[personal information removed]

Software Build #: 94NAv6PcA5

Service ID #: 011-610

PCBRAND: Pavilion

 

I search HP support and it says :   

Memory: DDR3 SO-DIMM (200-pin)

Tyoe: PC3-10600 (DDR3-1333 MHz)

 

Of course when I google "DDR3 SO-DIMM (200-Pin) PC3-10600 i get all types of hits for HP Touchsmarts,  when I remove the (200-pin) from the search criteria i get all types of 204-pin RAM Sticks. 

 

I would tend to beleive that HP's telephone support technicians in what sounds like india don't know and they're looking it up in their data-bases.  I believe the HP databases to be incorrect.  The best option is to remove a stick and see exactly what the label on the Memory Stick says, and then buy bigger sticks of the same RAM as in the computer.  I have 3 sticks to try,   DDR3 - 1066 MHz,  DDR3 - 1333MHz  & DDR3-1600MHz.  i think it's the

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Honor Student
Posts: 3
Member Since: ‎09-05-2011
Message 2 of 2 (118 Views)

Re: Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet more HP contradictions (lies?)

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I think I'm going to go with the 204-Pin.   I think the printed HP documentation is a typo and they really intended to type 204-pin.   I don't think it's my memory anyway because the usage rarely goes over 25% usage of physical memory.  i think the server i'm accessing is running slow...

 

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