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‎10-22-2020 01:44 PM

HP Recommended
Product: Pavilion PC N8X12EA ABU
Operating System: Microsoft Windows 10 (64-bit)

I used to run a HDMI HP monitor and a Dell VGA connected to the twin graphics card. I had to 'recover' my system and the VGA monitor no longer works.  In Windows 10 settings/display the additional monitor option fails to find the VGA. What am I missing?  Could the display be faulty?  Can the graphics card be upgraded to two HDMI's so I could by a new HP monitor to match the other. My screens are placed together and show different programs.  The displays are data and not games so nothing fancy would be needed.  Any suggestions please.

1 REPLY 1

‎10-26-2020 10:21 AM

HP Recommended

@G4MHJ

 

I reviewed your post and I understand the second monitor connected to the computer is not getting any display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Have you tried connecting only the VGA monitor and tested?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-550-100-desktop-pc-series/8499648/model...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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