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HP Recommended
HP U28 4K HDR Monitor

U28 monitor damaged - cracked screen. Are these repairable?

1 REPLY 1
HP Recommended

[EDIT] Got to thinking, is just the glass cracked?  Does the display still work?  Some monitors and / or All-In-Ones have a glass cover that possibly can be replaced.  I am just guessing. Maybe one of the HP employees here might know.

 

Go here

https://partsurfer.hp.com/partsurfer/

put in the HP Product ID and see if the replacement screen is available

 

I made a guess for the ID and all I saw was the power cable.  The actual ID is needed.

 

There are no videos on YouTube for disassemble.

.If the screen is not being offered by HP take the monitor apart and obtain a part number and google for it.

 

Try also eBay and AliExpress.

 

If in warrantee and accidental damage is covered then can be replaced

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

 

 


I am a retired Principal Analyst, and a community volunteer.
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