Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Upgrade to Windows 11

HP Recommended
HP Envy All-In-One
Microsoft Windows 10 (64-bit)

Today I tried to upgrade to windows 11 from windows 10 64bit, the windows update tool says my computer is not compatible with the upgrade and after running the diagnostics it shows the issue to be the Intel Core i5-6400T CPU@ 2.2GHz.

Any suggestions for updated drivers or how to get around this issue?

Level 21
Level 21
135,219 124,575 20,732 31,827
Message 2 of 2
Flag Post
HP Recommended



There isn't anything you can do for your PC to get the direct update from W10 to W11.


If you are willing to clean install W11, you should be able to get it to work.


See this article.  3rd headline from the bottom.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation