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LCZola
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Message 1 of 2
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Upgrade to Windows 11

HP Recommended
HP Envy All-In-One
Microsoft Windows 10 (64-bit)

Today I tried to upgrade to windows 11 from windows 10 64bit, the windows update tool says my computer is not compatible with the upgrade and after running the diagnostics it shows the issue to be the Intel Core i5-6400T CPU@ 2.2GHz.

Any suggestions for updated drivers or how to get around this issue?

1 REPLY 1
Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

There isn't anything you can do for your PC to get the direct update from W10 to W11.

 

If you are willing to clean install W11, you should be able to get it to work.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

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