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03-26-2018 10:14 AM
I recently bought 2 HP 27B monitors after doing decent amount of research and going through the manual to make sure I was getting the right product. I ended up buying 2 manufacturer refurbished monitors from an authorised seller. The monitors are VESA compatible through an adapter that is supposed to be included with the product. However, I did not find any kind of adapter in the box and to make matters worse, I cannot find ANY website where I can find those adapters.
How about at least making the customers aware that these adapters are extremely hard to find?!!! i feel like i'd have a better chance of winning a lottery.
03-27-2018 09:31 AM
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05-05-2019 10:04 PM
I have the same question for HP and I am kind of dissappointed that HP did not directly answer this question in the form below. Please post an answer on where someone can get a "Vesa Mount for HP 27B Monitor". I do not want to have to buy another monitor just because I have lost the mount. I purchased the HP monitor partially because they are large and have the parts and pieces available to fix my monitor if necessary. If HP does not have the parts available it will be hard for me to justify buying the HP brand again.
05-07-2019 04:12 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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