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HP Recommended
HP 24mh 23.8-inch Display
macOS 12.0 Monterey

Hi,

I've had a vertical line in my monitor for about a year now. I purchased it sometime last year and have not had any success at getting it out. Is it a hardware or software issue here?

For context, I have dual monitors set up. This monitor is the only one with the pixel issue.


1 REPLY 1
HP Recommended

Hi @LuxFox,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the HP monitor hardware and may need replacement.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.