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Joylis
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Solved!

Video dimming w/critical ding

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HP Pavillion
Microsoft Windows 7 (32-bit)

Monitor flashed, dimmed along w/critical ding.  Any attempts to adjust monitor failed. Help!

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 4
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@Joylis Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, 

Here's what you need to do, to identify the issue and resolve it accordingly:

  • If not done already, check if it works fine on the BIOS screen to identify if it's either a hardware or a software issue:
    • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest creating a new user account to check if that works better, for starters)
    • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

View solution in original post

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 4
Flag Post
HP Recommended

@Joylis Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, 

Here's what you need to do, to identify the issue and resolve it accordingly:

  • If not done already, check if it works fine on the BIOS screen to identify if it's either a hardware or a software issue:
    • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest creating a new user account to check if that works better, for starters)
    • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

View solution in original post

Joylis
Author
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Thank you for your answer!  Luckily, it was resolved by re starting a couple of times.  Since I use Windows 7, I have until the end of this year, then .... PooF!  

 

I appreciate someone "being here" regardless of  how silly the question was,  because it matters.

 

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 4 of 4
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@Joylis That's awesome, if the issue reoccurs & I hope it does not, please follow the steps and get back to us with the results,

And you my friend, are welcome 😉

Take care.

Riddle_Decipher
I am an HP Employee

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