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‎06-27-2022 04:38 AM - last edited on ‎06-27-2022 08:28 AM by Retired

HP Recommended
Product: HP U27 4K Wireless Monitor
Operating System: Microsoft Windows 11

I have a warranyy job:

Case ID  [Personal Information Removed]

Order      [Personal Information Removed]

 

The replacement monitor was supposed to be delivered by UPS on Friday. It never arrived and the UPS tracker is now saying it will advise delivery ASAP. I am away from 28/06 to 04/07 inclusive and need to resolve this today.

Category:
2 REPLIES 2

‎06-27-2022 08:29 AM

HP Recommended

Hello, @MikeS16 

 

Have you tried our HP Store Site? 

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

Please click on this link: HP Store Help 

 

  

 

We hope you find it useful and save time in your search! 

 

  

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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‎06-27-2022 09:47 AM

HP Recommended

I have tried the HP store. All they are interested in doing is advising on sales. What I need is for HP to take responsibility of UPS failure to deliver and tell me what is happening. What I am getting at present is not support or service.

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