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- Warranty status not accurate
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02-18-2023 04:38 PM - last edited on 02-18-2023 04:41 PM by RodrigoB
Hi there!
I just created my HP profile and registered a display that I bought from Amazon Germany several days ago and I found out that my warranty is 'about to expire'. When I bought the display, it said 2 years warranty...
serial [personal info removed]
How can I get this resolved please?
Thanks!
02-26-2023 06:39 PM
Hi @mmurnauu,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you think the warranty status of your product is incorrect, you can submit a dispute for review of your warranty.
Look up and review your warranty details
Check your warranty details using the HP Customer Support - Product Warranty Check website.
Find, and then note the serial number for your HP notebook or tablet. For detailed steps, go to Find product and serial numbers for HP PCs, printers, and accessories.
Go to the Product Warranty Check website.
Select the country/region where the computer was purchased, type your serial number, and then click Submit.
Review the warranty status details for your product.
Submit a product warranty status dispute
If you think the product warranty details from the Product Warranty Check website are incorrect, submit a dispute.
From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.
NOTE: If the dispute link is not displayed, the product might be a commercial product, which cannot be disputed online.
Type your contact information, and then select a Dispute reason.
If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.
NOTE: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.
Click Dispute warranty.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
^ Alden4
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