cancel
Showing results for 
Search instead for 
Did you mean: 
CherylW51
New member
2 0 0 0
Message 1 of 1
1,129
Flag Post

Webcam dual microphone not working

HP Recommended
Hp Elite Display E243m
Microsoft Windows 10 (64-bit)

 

I bought the above integrated display -  meaning speakers, webcam and microphones are in the monitor. I turned the mic on by using the tiny buttons on the bottom edge of the monitor. The light there shows yellow. I cannot find the microphone listed in the device settings. When I run the troubleshooter, it doesn't find the integrated webcam or dual microphones so it will not troubleshoot them. The troubleshooter only checks for outside connected mic connections. HP support assistant is useless. Can anyone help?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation