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Locked

‎09-22-2021 11:26 AM

HP Recommended
Product: HP Pavillion all in one 24-xa0xxx
Operating System: Microsoft Windows 10 (64-bit)

The webcam had been working flawlessly up until a little over a month ago.  One day it just was black screen, but the mic worked just fine. In the middle of the zoom meeting all of a sudden the camera just started working. The next day it wouldn't work at all. I have tried all to the suggestion listed in the support documents listed. Un-installed the camera and reinstalled , updated drivers and sometimes it will work and other times it wont. I need a permanent fix. This has gone on too long and the unreliability is having a significant negative affect on my work.

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