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‎08-05-2020 09:03 AM

HP Recommended
Product: pavillion gaming desktop 690-0034
Operating System: Microsoft Windows 10 (64-bit)

My video crashed after the latest July 2020 win 10 update. I would like to use an older VGA monitor to test the system. There is a plastic cover over the VGA port on the back of the desktop. 1/8", 3/32", and 2.5mm allen wreches are either too big or two small. What size tool will remove  the connector screw for the cover?

1 REPLY 1

‎08-05-2020 10:39 AM - edited ‎08-05-2020 10:47 AM

HP Recommended

Hello
sorry, but I have a big doubt ...
If it's this computer, there is something wrong !!

HP Pavilion 690-0034 Gaming Desktop PC Product Specifications
Indeed we can see that there are graphic connectors, only it is mentioned:

Sunflower back I/O panel

 

you have the doc here:

Upgrading & Servicing Guide

 

I guess your concern is at this level?

https://youtu.be/RP2SpA0SOa4?t=26

You need a special screwdriver try to search with what is mentioned: torx t15 screw

just an example :

https://www.amazon.com/t15-torx-screwdriver/s?k=t15+torx+screwdriver

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