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Scoop2
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When I log in, I get two identical screens, one on top of the other. The same thing happens in vario

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Microsoft Windows 10 (64-bit)

When I log in, I get two identical screens, one on top of the other. The same thing happens in various situations and I have to close one screen in order to proceed.

1 REPLY 1
The_Fossette
HP Support Agent
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Message 2 of 2
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@Scoop2,

 

Welcome to the HP Support Community!

 

Can you share a screenshot of the screen you get when you log in?

 

Meanwhile, I recommend you do a clean boot and check if it resolves the issue.


Here is how it is done.

  1. Click Start, and type msconfig.
  2. Select System Configuration from the search results.
  3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
  4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
  5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
  6. Close Task Manager.
  7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer. 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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