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‎06-17-2020 05:49 PM - last edited on ‎06-18-2020 07:44 AM by Retired

HP Recommended
Product: HP EliteDisplay E273m 27-inch Monitor

I ordered this product 17 days ago. It was suppose to be shipped on the 10th of June. Then it got updated to being shipped on the 16th. Now it's the 17th it still hasn't shipped, the website is still telling me that it's suppose to ship yesterday. I can't get a hold of anyone to figure out what's happening because I either get stuck waiting in a queue for the phone or it just loops me back her to use the site. Your online chat does the same thing. I just want to be updated on what's going on, and if you don't have the product let me know so I can cancel my order and get my money back.

 

The product is: HP EliteDisplay E273m 27-inch Monitor

 

Order number is[edit]

1 REPLY 1

‎06-18-2020 11:17 AM

HP Recommended

@Arfischman411

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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