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Locked

‎03-25-2022 02:31 PM

HP Recommended
Product: HP All-in-One - 24-g112
Operating System: Microsoft Windows 11

Had this desktop about two years. When windows 11 came out and installed on my desktop it will not allow me to sign into my Microsoft account it keeps giving me a message saying Microsoft knows about the problem. How can I get to the things I had on my desktop before the windows 11 upgrade 

Category:
1 REPLY 1

‎03-26-2022 10:59 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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