• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-17-2023 03:56 PM

HP Recommended
Product: HP X24i Gaming Monitor

HP X24i monitor momentarily goes black when gaming. monitor is connected to my Xbox Series X. Screen will go black for about 3-5 seconds. It is very random and does not happen too often, maybe 3 times during a session. occurs With pretty much every game, including games with simple graphics like Minecraft. Have the an identical monitor connected to my MAC and the issue has not happen on this second monitor. 

Category:
1 REPLY 1

‎02-04-2023 07:12 AM

HP Recommended

Hi @DWareUpdere 

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.
 

As you are using a third party Application, request you to contact XBox Team.
 
Take care and have a good day. 
 

Treeko
HP Support


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.