06-18-2010 06:41 PM - last edited on 04-18-2016 11:41 AM by OscarFuentes
I ordered my birthday present, an XFX Radeon 5770 1GB DDR5 HD Graphics Card http://www.hardwarecanucks.com/forum/hardware-canu
This is the second delivery as the first one was duff. Well so is this one, or is it me?
My comp has only one PCI-EX16 slot and this card is PCI-E2 supposedly compatable.
I installed a new PSU from 300w to 650w and it also supplies many new plugs one of which is a 6pin 75 plug.
After installation, I get a black screen, the card is running as I can see the fan running, but there is no power to either of my monitors, one is 22" and the other is 17"...
I am running a Core2Duo 2.6 processor E6600 and 4GB ram, I have 1.7TB disk space and all have ample room for page file etc.
I run Windows Vista Home Premium and have 32bit vers.
here is my Mobo http://support.hp.com/us-en/document/c00864946
I have installed the card like the instruction say, I have installed the new drivers, uninstalled the old drivers, I have done more installing and uninstalling it's beyond belief, I have no friends to try on their computer and only one PCI-E slot on my own so I have only all of UKMD to ask as my local shop wants 30quid and 3 days with my comp just to work it out, sod that!
Solved! View Solution.
Re: XFX Radeon 5770 1GB DDR5 HD Graphics Card failure
06-30-2010 06:11 AM
Oh man, I went through it again yesterday didn't I? I thought to myself, if I could make a GeForce card work why settle for the 512 when for 10pounds more I could have a 1GB?
I arranged for the Radeon card to be collected, uninstalled the new nVidia card, took it back and bought this card, the ZOTAC GeForce® GTS 250 Eco 1GB and brought it home, and nothing, no bloody screen so I thought there is one last thing I never tried before. On the back of my comp there is a small black plate that says “Do Not Remove” well removed it and there was a VGA port, A BLOOODY VGA PORT!!!!!
I put my old card back in>fired up my comp> switched to onbard graphics> turned on my comp (mind you I have two monitors) so this would not have been successful without two> so I powered down, installed the new card> powered up> installed the card with the onboard still working>installed the drivers but, Error> “there is a problem.....yadda yadda yadda, VGA not compatible” HMM
SO VGA means the onboard, so I powered down, turn off the onboard graphics and VOILA!!!!!!!!!
I am now a working graphics card owner STUPID STUPID STUPID!!!
If I had done this in the very beginning I would be running DDR5 and DX11 - maybe
so as a Sadist, do I try this system with the Radeon card?!?! NO
I am going to leave it lol if I had the 1GB card here I would so, happy happy joy joy
my Zotec card is amazing and after over 9000 forums and help pages, I myself have sorted it out
I am posting this as it is important to know there are work arounds for even the most seemingly difficult impossible problem...
06-18-2010 07:05 PM - edited 06-18-2010 07:06 PM
Boot into the bios (setup) and look to see if the bios recognizes your 5770. You might have to set your video to PCI-E x16 and/or disable the onboard video. Only use one monitor until you get the card working. Then go to ATI and get the latest driver update.
06-18-2010 07:29 PM
I can't see anything when I boot up with the new card as I have no screen. When I plug in my monitor to the new card and turn on my machine, it's as if I have unplugged my monitor all together. so, to get into my bios, I have to take out the new card and replace it with the ATI Radeon X1650ES my comp came with.
Someone mentioned that my PCI-EX16 is not accepting the PCI-E2 card or something.
He said "I had a look over the spec you linked to for your motherboard and it did not state that the PCI-e x16 port was ver2 so that could be your problem."
Is this a possibility, is this something fixable? or...
06-18-2010 08:23 PM - edited 06-18-2010 08:26 PM
Boot up into the bios (setup) with the old card installed and see what options for video are selectable.
You might try installing the new card then clear the CMOS and boot up.
06-19-2010 01:23 AM
Hi and thanks for your help, I don't think i know how to clear the CMOS...
I have gone into the BIOS and the choices are, PCI / PCI-E / Onboard
the PCI was selected and I switched it to PCI-E but still nothing
will google CMOS and see if I can find anything out
06-19-2010 03:23 AM
ok so i looked into it, my motherboard link helps with the jumper thing, but the BIOS setup (f10) did not look fruitful.
So I switched the jumper waited like 20 seconds to be sure, then put it back to the setting it was on> restarted> changed the PC~I to PCI-E on adaptors and left everything else as I wasn't sure>started up to the password screen> switched off> installed new card> Switched on> nothing... same result no screen at all nothing, nada
I think I'm doing everything right but am not sure...
06-19-2010 11:32 AM
sadly nothing had worked, I don't have a clue what to do next...
Monday the XFX helpdesk is open as is DABS where I got the card from here in the UK.
other than that, enjoy the fact that my current card is not faulty *knocks wood*
06-21-2010 01:35 AM
I found this on the web over the weekend
that is a forum with some answers, but nothing good I'm afraid... here's the original letter
- Downloading or Updating Software and Drivers for HP Computers
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)
- HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)
- HP All-in-One PCs - Troubleshooting Touch Screen Issues (Windows 8)