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‎05-17-2020 06:48 PM

HP Recommended
Product: Pavilion 23-q012
Operating System: Microsoft Windows 10 (64-bit)

Hi! I am running Windows 10 Version 1909, Build 18362.778. Most of my videos, with very few exceptions, play WAY ZOOMED IN.  I have a HP Laptop running Windows 10 Version 1809 Build 17763.864 and it plays videos perfectly.  Audio on both is FINE.  How do I fix my Desktop which is my main computer?

1 REPLY 1

‎05-27-2020 01:54 PM

HP Recommended

@bdw52

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Are you playing videos from Website?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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