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HP Recommended

HP Pavilion 27 All-in-One PC
Product number: 8AJ56AV

 

I have a broken screen. How can I get a replacement for it? Thank you!

3 REPLIES 3
HP Recommended

@kirkmoh -- look at the HP Warehouse: https://partsurfer.hp.com/partsurfer?searchtext=8AJ56AV

where the part "L99804-002" is available for purchase. Is that the part that you want?

 

HP Recommended

Thank you. That part doesnot have a picture - how do I confirm thats the part? Thanks again

HP Recommended

@kirkmoh --  how do I confirm that is the part? 

 

The only 100% way is to examine the labeling on the back of the current screen, and compare it to the part-number that is listed on HP's web-site.

 

I did a Google-search for that part-number.

Some of the results had no image.

Some of the results stated "not in stock".

One of the web-sites quoted over $1100 for a replacement.

One web-site: L99804-002 - Hewlett-packard (HP) - LCD Pnl Kit 27 FHD TS W/BL CBL | Impact Computers

quoted $650 for the part, but the picture was not clear-enough to see any detail.

That's just some of the results.

 

Does your All-In-One have an option to add an external monitor? If so, use that as your "primary" screen, and do not look at the internal screen.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.