broken screen

[kirkmoh]

HP Pavilion 27 All-in-One PC
Product number: 8AJ56AV

I have a broken screen. How can I get a replacement for it? Thank you!

[itsmyname]

@kirkmoh -- look at the HP Warehouse: https://partsurfer.hp.com/partsurfer?searchtext=8AJ56AV

where the part "L99804-002" is available for purchase. Is that the part that you want?

[kirkmoh]

Thank you. That part doesnot have a picture - how do I confirm thats the part? Thanks again

[itsmyname]

@kirkmoh --  how do I confirm that is the part? 

The only 100% way is to examine the labeling on the back of the current screen, and compare it to the part-number that is listed on HP's web-site.

I did a Google-search for that part-number.

Some of the results had no image.

Some of the results stated "not in stock".

One of the web-sites quoted over $1100 for a replacement.

One web-site: L99804-002 - Hewlett-packard (HP) - LCD Pnl Kit 27 FHD TS W/BL CBL | Impact Computers

quoted $650 for the part, but the picture was not clear-enough to see any detail.

That's just some of the results.

Does your All-In-One have an option to add an external monitor? If so, use that as your "primary" screen, and do not look at the internal screen.