cancel
Showing results for 
Search instead for 
Did you mean: 
csprow
New member
6 2 0 0
Message 1 of 4
300
Flag Post

Solved!

camera on all in one

HP Recommended
pavilion all in one pc 24 xa0036
Microsoft Windows 10 (64-bit)

the camera is very grainy how can I get a better picture

1 ACCEPTED SOLUTION

Accepted Solutions
Echo_Lake
HP Support Agent
HP Support Agent
24,841 24,797 1,156 1,189
Message 2 of 4
Flag Post
HP Recommended

@csprow
Thank you for posting on HP Support Community.

 

Are you using an app to take a picture?

Are able to use Skype or other camera application?

 

While you respond to that, let's try updating the system software and drivers:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
24,841 24,797 1,156 1,189
Message 2 of 4
Flag Post
HP Recommended

@csprow
Thank you for posting on HP Support Community.

 

Are you using an app to take a picture?

Are able to use Skype or other camera application?

 

While you respond to that, let's try updating the system software and drivers:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
csprow
Author
New member
6 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks

Was this reply helpful? Yes No
Echo_Lake
HP Support Agent
HP Support Agent
24,841 24,797 1,156 1,189
Message 4 of 4
Flag Post
HP Recommended

@csprow
You're welcome!
 

Please feel free to contact us here anytime you need any further assistance.

 

Have a nice day!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation