cancel
Showing results for 
Search instead for 
Did you mean: 
malbarvin
New member
2 1 0 0
Message 1 of 2
169
Flag Post

dead pixel covering pc monitormaking a line i further rubbed it but worthless

HP Recommended
P3C93PA#ACJpr
Microsoft Windows 10 (64-bit)

product number P3C93PA#ACJ

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,430 24,387 1,121 1,153
Message 2 of 2
Flag Post
HP Recommended

@malbarvin

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked without these issues?
  • Have you updated Graphics and Chipset drivers?
  • Have you checked the display on an external monitor?
  • Could you please share the picture of the monitor? 

let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation