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desktops

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Example: HP M7287C
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I set up my old HPM7257C desktop that had been stored for a couple of years. The monitor keeps going to sleep and I don't know if the key board and mouse (wireless) work. The light on te box that plugs into back of PC doesn't light up when I try to sync. them. What can I do?. Thanks Davey3

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@Davey3

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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