dual monitors don't work

[Sussertown]

Call ME Back DOESN'T WORK!. 

The authorized service center: one is out of business, the other has no idea how to help.

Can't get monitor to operate with vga to dvi cable!!!

[banhien]

@Sussertown 

HP gives us a nightmare by grouping models/products together when machines do not have same hardware for example

              HP Pavilion Desktop PC TP01-3000i (4M0K0AV) 

that why they may have no idea at all. Probably your machine has following ports at its back

• (1) RJ-45 Ethernet port
• (1) HDMI 1.4b/HDCP 2.2 port
• (1) VGA output port
• (3) Audio ports (Line-in/Line-out/Microphone)
• (4) USB 2.0 Type-A ports
• (1) Power input port

It has 2 video out ports you can use

• HDMI cable to monitor 1
• and a native VGA cable (no adapter, no conversion) to monitor 2. VGA to DVI won't work.

Regards.

[Sussertown · Accepted solution]

I finally saw your solution at the end of your long statement. Thank you. Why won't the conversion cable work? why do they manufacture them? I have a straight vga cable coming today.