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‎03-06-2020 02:58 AM

HP Recommended
Product: hp 2211x
Operating System: Microsoft Windows 10 (64-bit)

I recently installed updates on my HP 2211X pc, but as the system attempted to re-start it did not successfully do so leaving a blank screen.

All attempts to re-start since have failed miserably, the message ` Check Video Cable    displaying periodically.

I am not the most 100% IT whizz around , and would welcome any tips please.

 

Thank you

oldhedgie

1 REPLY 1

‎03-09-2020 02:58 PM

HP Recommended

@oldhedgie

 

Welcome to the HP Support Community.

 

Updates don't make any difference to the way monitors work. Please share the model name/product number of the computer.

 

Also, check if the computer works fine with an alternate device.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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