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LOADER1
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flashing from sleep mode

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My HP DESKTOP-FDPAHOO works fine if I do a 'cold' start, but when the unit goes into sleep mode, it has an intermittent display problem on waking. Sometimes when it wakes, the screen just flashes different colors (e.g. red, white, blue, green, etc.), and nothing I do can break through this flashing multi-color display except turning it off via the power button for a hard shutdown. The computer won't recognize any input from the mouse or keyboard during the flashing display. When I power it up again, it boots up normally and works well.

i recently re installed widows 10 thats when the issue started.

 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@LOADER1

 

Welcome to the HP Support Community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

 

Thanks 🙂


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