01-22-2020 03:59 AM
getting a black box popping up centre screen : "HP Display Control - Warning - HP Display Control Service needs to be updated. Please update using the link below. https:www.portrait.com/dtune/hps/enu/index.html
This is getting annoying and is relatively a new desktop. Any suggestions on how to get rid of this message.
I downloaded the link after some research - hope that I have not done the wrong thing.
Solved! Go to Solution.
01-24-2020 02:17 AM
I have the same issue. Before the pop up showed up, I had just turned my pc on and only got a greenish black screen. After restarting, the warning message showed up. Also the taskbar has disappeared. I clicked the link, but then closed the window because this doesn't seem legit to me. I have HP Spectre x360 late 2019, only a couple of weeks old.
01-24-2020 12:36 PM
Thanks for the responses - I contacted HP Support on and they checked out the web site that it was linked to and advised that it was ok BUT it was a third party and the app had been added HP Display Control which is not normal. They uninstalled the program and also uninstalled the APP.- so there were two components causing the pop-ups..As there were multiple logins on this computer the uninstalling was done for each users log in for the app. Thanks to all and also HP Support who were most helpful. Cheers...........
01-24-2020 03:39 PM
For me, the pop up came right after start up. I checked HP Support Assistance to see if any notifications that I needed to update and there were none. Showed everything up to date. I haven't downloaded it.