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HUTSONSCOTT
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hdmi not working after fresh Windows install

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Hp b100na 34 curve all in one pc
Microsoft Windows 10 (64-bit)

Hi since I did a total wipe and fresh install of Windows 10 I can do longer use hdmi for some reason im guessing it's display driver issues but can't seem to get it correct tried few things please advise if you know what the issue is many thanks 

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The_Fossette
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@HUTSONSCOTT

 

I reviewed your post and I understand that the HDMI port is not working after a fresh Windows installation.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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HUTSONSCOTT
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Hi i have updated both drivers and bios still not working i press crtl shift  s & d together but it dont change to hdmi in any other suggestions please 

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Echo_Lake
HP Support Agent
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@HUTSONSCOTT

Thank  you for posting back. 

 

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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