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HP Recommended

Nope.  Doesn’t appear in bios.  And it is because the update corrupted the FIRMWARE!   On the kernel.  Not a driver.   It fried all controls and detection of the ts.   Yep.  Hardware failure caused by corrupted firmware from your updates!

HP Recommended

Did you even read the posts or have access to my case??!   I was literally using the ts.   Set it to run updates.  I was sitting there.  It rebooted and was gone!   Hardware huh??

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