cancel
Showing results for 
Search instead for 
Did you mean: 
Artemy
New member
1 0 0 0
Message 1 of 1
140
Flag Post

hp e231 not connecting to 2016 macbook

HP Recommended
HP e231
macOS 10.15 Catalina

Hi

 

I have a 2016 macbook and an elitedisplay e231 monitor. I have tried a number of different chord/adapter combinations to connect the monitor to the macbook. The only thing that works is directly connecting from the Displayport to the USB-C/power port on the Mac. If I use any kind of hub or multi-port adapter the monitor does not recognize the computer and goes to sleep. I've tried this with HDMI and USB-C. Would be very grateful for any advice. 

 

Artemy

 

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation