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- HP Community
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- hp monitor wont turn on

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09-20-2022 07:43 AM
my computer is about a year and a half old, and start giving me problems already, my monitor won't turn on, have to unplugged for 30 seconds, and will work, but now is completely dead. called customer support and they want me to buy some warranty or monthly support bs, any idea out there on how to resolve this problem .. after this never again will get hp products for my office
09-20-2022 10:08 AM
Some retail stores have 2 year warranty.
There is a disassembly video here
https://www.youtube.com/watch?v=x5GRa7eXtGs
Try opening it up enough to use an air duster
and give it a good cleaning.
Look for stains on motherboard. Smell any unusual odors?
Does the system seem to be working but just no display?
Try an external monitor or connect TV set to the HDMI out port.
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