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anakin12345
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i updated bios of my hp desktop and it doesnt say hp anymore and it only shows 1GB vram

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HP Pavilion 590-p0020
Microsoft Windows 10 (64-bit)

added another stick of ram for a tottal of 16Gb

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Riddle_Decipher
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@anakin12345 I'm afraid the desktop doesn't support 16GBs of ram, here's all you need to know about what is supported:

Memory upgrade information

  • Dual channel (2 DIMMs per channel) memory architecture

  • Two DDR4 UDIMM (288-pin) sockets

  • Supports PC4-19200 (DRR4-2400)

  • Supports 4 GB and 8 GB DDR4 UDIMMs

  • Supports up to 4 GB on 32-bit systems

    NOTE: 

    32-bit systems cannot address a full 4.0 GB of memory.

Supports up to 32 GB (unbuffered) on 64-bit computers

NOTE: 

Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

For more details: click here

 

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Riddle_Decipher
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anakin12345
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but there is still that bios issue even after pulling one of the sticks

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Riddle_Decipher
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@anakin12345 I suggest you Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

Riddle_Decipher
I am an HP Employee

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