issue with monitor

salmeron177 · ‎04-06-2023

Hi!

I've bought a new monitor HP Omen 27c, and connected to my pc, when I start the pc, the monitor is also reacted, so turned on, but black screen, but it powered on, I can't get into the settings of my monitor, because it has black screen, nothing shown.

Could you help me?

Thanks,

Vlad

Prométhée · ‎04-06-2023

Hi
you must check the connection support, in relation to your graphics card, compatibility of the cable used
I see here, if this model

https://www.omen.com/fr/fr/displays/omen-27c.html
One DisplayPort™ 1.4 port
One HDMI 2.0 port
if possible test the different connectors
Check if it's not your computer, by connecting the screen to a compatible source / computer
See this, and if nothing to do, contact the seller

Display quality issues

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