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‎12-12-2015 09:36 PM

HP Recommended
Product: Pavillion AIO Touchsmart PC
Operating System: Microsoft Windows 10 (64-bit)

Hello:

 

I have just very, very recently purchased an HP Pavillion 23 Touchsmart PC and it has 4G of RAM, I am wanting to get the WHOLE 16G for it.  However, I seem to be unable to find it here anywhere on the HP Site.

 

Can anyone help me please?

 

Thank you,

Mary Beth

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2015 01:11 AM

HP Recommended

Hi,

 

Information for RAM:

 

Memory upgrade information

  • Single channel memory architecture
  • Non-ECC memory only, unbuffered
  • Two 204-pin DDR3 SODIMM sockets
  • Supports the following (based on processor):
    • A4-7210: up to PC3-12800 (DDR3-1600)
    • A6-7310: up to PC3-14900 (DDR3-1866)
    • A8-7410: up to PC3-14900 (DDR3-1866)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems

Source:  http://support.hp.com/us-en/document/c04769586

 

You can use a tool called CPU-Z and look at SPD tab. It will tell you the right RAM to purchase

 

    http://www.cpuid.com/downloads/cpu-z/cpu-z_1.72.1-en.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎12-13-2015 01:11 AM

HP Recommended

Hi,

 

Information for RAM:

 

Memory upgrade information

  • Single channel memory architecture
  • Non-ECC memory only, unbuffered
  • Two 204-pin DDR3 SODIMM sockets
  • Supports the following (based on processor):
    • A4-7210: up to PC3-12800 (DDR3-1600)
    • A6-7310: up to PC3-14900 (DDR3-1866)
    • A8-7410: up to PC3-14900 (DDR3-1866)
  • Supports 1 GB, 2 GB, 4 GB and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems

Source:  http://support.hp.com/us-en/document/c04769586

 

You can use a tool called CPU-Z and look at SPD tab. It will tell you the right RAM to purchase

 

    http://www.cpuid.com/downloads/cpu-z/cpu-z_1.72.1-en.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-13-2015 02:51 AM

HP Recommended

Thanks ever so much!!!!

Was this reply helpful? Yes No

‎07-05-2016 09:25 PM

HP Recommended

This will answer your question

https://www.youtube.com/watch?v=2RvggCtXzHc

Famous Quote
"Those that can not remember their history are "condemned" to repeat it!"
George Santayana - circa 1894
----------------------------------------
"Believe you can!, or...Believe you can't! Either way...you are right!"
The operative word being...Believe.
Chris Perron - circa 1991
Was this reply helpful? Yes No
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