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05-09-2020 02:42 AM
I have my new hp notebook pavilion 15-cs3045nl connected with an HDMI cable to my monitor hp 2709m, but if i put the correct resolution 1920X1080 i can't see all the desktop, i mean, the image is cut (i lose about 1 cm at the border), is seem like a zoom, i can see all the image only with 1600X1200, but the quality is obviously very bad, i have insalled all the PC graphic drivers (the driver of the monitor is only for win7x64, i have tried also this one), I have also tried with different combination PC-Monitor and they are ok, how can i fix this problem? thanks
05-16-2020 11:11 AM
@GINGIVERO Welcome to HP Community!
Have you tried with different HDMI cables?
Please refer to the below link to troubleshoot the issue.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
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