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Ken136
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Message 1 of 2
172
Flag Post

monitor won't come on

HP Recommended
ZR22W
Microsoft Windows 10 (64-bit)

Computer was on. Computer tipped over on padded carpet while on. Mouse cursor wouldn't respond to properly shut off computer so turned off computer by long hold on power button. 

Next day when starting computer the monitor won't turn on.

All cords are secure.

Master power switch is on (I).

Held front power switch 10 seconds.

 

 

1 REPLY 1
KrazyToad
Retired
Retired
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Message 2 of 2
Flag Post
HP Recommended

@Ken136

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Are you using an HP Computer with the HP Monitor?

 

Please provide me with the product model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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