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Message 1 of 2
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monitor won't come on

HP Recommended
Microsoft Windows 10 (64-bit)

Computer was on. Computer tipped over on padded carpet while on. Mouse cursor wouldn't respond to properly shut off computer so turned off computer by long hold on power button. 

Next day when starting computer the monitor won't turn on.

All cords are secure.

Master power switch is on (I).

Held front power switch 10 seconds.



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Message 2 of 2
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HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


Are you using an HP Computer with the HP Monitor?


Please provide me with the product model or the product number


You can refer to this Link: for help in locating the Product Number.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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