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jasmine14
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mouse won't move

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my mouse is clicking perfectly fine but when it comes to moving it won't I've tried cutting it on and off and nothing changed

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Betty0610
HP Support Agent
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@jasmine14

 

Welcome to the HP Support Community.

 

Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

 

Thanks 🙂


I am an HP Employee

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