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jerry_clements
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Solved!

moved to Win 10 touch screen stopped working

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610 1280qd all-in-done
Microsoft Windows 10 (64-bit)

moved to Win 10 touch screen stopped working?

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praveen196
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@jerry_clements

 

I understand your concerns.

 

As I have told in the previous post. There are no drivers for windows 10 operating systems.

 

You have to roll back to the previous windows version. 

 

Have a nice day!!

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praveen196
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@jerry_clements Welcome to HP Community!

 

I understand that the touch screen is not working after updating to Windows 10 operating system.

 

Do not worry. I will try to fix the issue.

 

This model has not tested for windows 10 operating systems. Please refer the following link

 

As of now, there are no drivers available for Windows 10 operating systems.

 

However, please refer to the below link to troubleshoot the Touch Screen Issues.

 

https://support.hp.com/in-en/document/c03488148

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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jerry_clements
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Have tried all steps up to step 9 "Bios Upgrade"  What bios version would you recommend I try for Win 10 on my 610 1280qd All-In-one?

 

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praveen196
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10,488 10,491 472 748
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@jerry_clements

 

I understand your concerns.

 

As I have told in the previous post. There are no drivers for windows 10 operating systems.

 

You have to roll back to the previous windows version. 

 

Have a nice day!!

View solution in original post

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