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07-06-2021 01:02 AM - edited 07-06-2021 01:04 AM
my display screen went black while i was watching a movie you can tell it on but you can see any thing except for when u plug it up to a TV or Monitor i don’t know how to fix if and anyone here experienced this and knows how to fix it please respond. thats the black screen its showing
07-07-2021 09:45 AM
during the reboot, do you ever see the HP logo appear, etc.?
Try getting to the BIOS boot menu; reboot/power-on the laptop and continuously press ESC and hopefully you will see the HP logo and a boot menu.
If you no longer anything on the laptop screen, then i suggest that you contact HP support.
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