• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎07-22-2023 04:00 PM

HP Recommended
Product: HP Pavilion 15z-aw000 CTO (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

my computer updates itself all the time how ever it wasn't until the other day I noticed my touch screen wasn't working on my computer and when I went to settings to see maybe if I had turned it off some how my computer says it's not touch screen capable which i'm sure has to do with the driver or some sort of update however i've been unsuccessful in finding the old driver and i've never backed my computer up before unfortunately... I'm kinda at a loss here because it shouldn't be this hard there is nothing physically wrong with the device it self and the entire reason I purchased this device was for the touch screen capability.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.