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sal169
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Message 1 of 2
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my monitor is losing resolution

HP Recommended
pavillion 23 xi
Microsoft Windows 10 (64-bit)

my monitor is losing resolution. lines that should be black are red or green. I have a ghost image of the last screen when I go to  anew application. print is hard to read.  this only happens on the left side of the screen.

 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@sal169,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the resolution on the monitor.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/bph05236

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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