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01-16-2023 04:17 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that your HP ENVY - 13-Ad102nl does not power on.
I suggest that you follow the steps listed below to perform a hard reset on the unit.
1> Turn off the laptop, disconnect the power adapter.
2> Press and hold the F6 and power button for 20 seconds.
3> Then connect the power cable back and try turning on the laptop.
You may also refer to this document.
Let me know if this helps.
Take care and have a nice day.
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