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‎04-28-2023 02:23 PM

HP Recommended
Product: HP ENVY All-in-One - 32-a1001ne
Operating System: Microsoft Windows 10 (64-bit)

my screen is broken and i want to order new one ; how to replace and how much aprox. cost ; it is the outside shell glass broken while the internal screen is still working fine ; can i replace the outside glass or i have to replace the whole screen ?

Category:
1 REPLY 1

‎05-01-2023 11:49 AM

HP Recommended

Hi @Mahdi83,


Welcome to HP Support Community. 
 

I see that you are facing broken screen issues with your HP ENVY All-In-One - 32-A1001ne.

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
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