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Sander1234
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Message 1 of 2
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my webcam has a very poor resolution

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HP Spectre x360 - 13-aw0200nd
Microsoft Windows 10 (64-bit)

I already updated the driver but the resolution remains very poor. 

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Sander1234

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

To troubleshoot other video quality problems, refer to one of the following HP support documents:

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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