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10-17-2022 04:23 PM - edited 10-17-2022 04:24 PM
General trouble shooting for an HP system that is not booting up is here
Before doing the above, press the power on switch for 30 full seconds then release.
Press one more time to turn on.
Do any LED on the keyboard light up (if USB keyboard)?
Any LED on the computer turn on? Does it blink several times?
if not video but lights up then try cable to TV set or another monitor or alternate cable.
If system turns on then tap the ESC key and try to run diagnostics as explained in trouble shooting
else check warranty
get a quote for repair
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it