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HP Recommended
HPAll-in-One Model 24-e058cy
Microsoft Windows 10 (64-bit)

I opened the DVD player and the tray came out empty. The disc is in the computer. How do i get it out?

1 REPLY 1
HP Recommended

Hello
you need to open the computer

 Customer Self Repair

https://support.hp.com/us-en/product/hp-24-e000-all-in-one-desktop-pc-series/15776616/model/19124988...

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