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HP Recommended
hp all in one computer
Microsoft Windows 10 (64-bit)

model # 24-g214

 

1 REPLY 1
HP Recommended

@pguidry

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the exact issue with factory settings?
  • Are you trying to perform system factory reset?

Learn how to reinstall or restore an HP computer with Windows 10 to an earlier state. Also, learn how to perform a system recovery using HP Recovery Manager. Click here: https://support.hp.com/in-en/document/c04758961 HP PCs - Performing a System Recovery (Windows 10)

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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