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jtl4455
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Message 1 of 2
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screen goes black for a second every few min

HP Recommended
HP Pavillion 32 QHD
Microsoft Windows 10 (64-bit)

The screen goes black for 2-3 seconds every few min.  Very frustrating.  Please respond w/answer

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jtl4455,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the display goes black every few minutes.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the monitor firmware from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101455.exe

 

If you continue facing the issue, then update the driver from the below link.

 

https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94959.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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